Public offer Desow
Desow LLC (Limited Liability Company «Дезау»), PSRN 1254000006556, TIN 4000027225, address: Russian Federation, Kaluga Region, Kaluga, Kirova St. 20, office 404, hereinafter referred to as the «Company», publishes this Public Offer (hereinafter — the "Agreement", the "Offer") for the purchase of Credits for use in the Desow service.
This document is an official proposal (offer) by the Company to enter into an Agreement on the terms set out below with any person who has accepted it in the manner provided for by this Agreement (Articles 435, 437 of the Civil Code of the Russian Federation).
This Offer is effective and governs the purchase of paid Credits at the current stage of operation of the Desow service, including its beta-testing period, the terms of which are set out in a separate document, the "Terms of Use of the Service". The terms of this Offer apply until they are cancelled or amended by the Company; no specific end date for such terms is established.
1. TERMS AND DEFINITIONS
Service — the Desow web application, a platform for managing and visualizing interior design projects with integrated AI-based image generation tools.
Credit — an internal unit of account of the Service, expressed as a whole positive number, representing a purchased amount of server time and computing resources required to use the Service's image generation tools. A Credit is not a monetary fund, an electronic means of payment, or any other independent object of civil rights outside the Service.
Tool — a separate function or AI image-generation service within the Service (for example, furniture removal, interior redesign, photorealistic rendering, and others). The Credit cost of use is set individually for each Tool and displayed in the Service interface.
Plan — a method of acquiring Credits on a recurring (monthly) basis. Upon purchase or renewal of a Plan, the User is credited with an established number of Plan Credits for a new Plan Period.
Plan Period — the period of validity of a Plan, lasting 30 (thirty) calendar days, calculated from the date of purchase or from the date of the next renewal of the Plan.
Plan Credits — Credits granted to the User under a Plan. Plan Credits not used during the Plan Period are cancelled (reset to zero) upon expiry of the Plan Period or upon expiry of the Grace Period in the cases provided for by this Agreement, and are not carried over to the next Plan Period.
Grace Period — an additional period of 15 (fifteen) calendar days provided after the end of the Plan Period if the renewal of the Plan has not been paid for. During the Grace Period, the User retains access to the Service and the right to use any remaining Plan Credits. If payment for renewal has not been received by the end of the Grace Period, the Plan is deemed terminated, and any unused Plan Credits are cancelled.
Package — a method of a one-time purchase of a fixed number of Credits for a single payment.
Package Credits — Credits purchased as part of a Package. Package Credits have no expiry date and are not cancelled upon expiry of the Plan Period.
Promo Code — a unique code or coupon provided by the Company to the User on terms determined by the Company (including free of charge), granting the right to have Promo Credits credited.
Promo Credits — Credits credited to the User via a Promo Code. Promo Credits have no expiry date and are not cancelled upon expiry of the Plan Period. Promo Credits have no monetary value and are not subject to refund or monetary compensation, since they are not the subject of a purchase for consideration.
Personal Account — a section of the Service available to the User after authorization, displaying the Credit balance by type, transaction history, and allowing the purchase of Plans, Packages, and activation of Promo Codes.
User — an individual, sole proprietor, or legal entity who has registered an account in the Service and accepted this Offer.
2. SUBJECT OF THE AGREEMENT
2.1. Under this Agreement, the Company grants the User, for a fee, the right to purchase Credits by one of the three methods specified in Section 3 of this Agreement, and the User undertakes to pay for the Credits purchased in accordance with the terms of the Agreement.
2.2. Credits are used by the User to pay for the use of the Service's Tools. The Credit cost of using each Tool is set by the Company and displayed in the Service interface; the Company has the right to change the Credit cost of Tools by notifying Users through publication of up-to-date information in the Service.
2.3. This Agreement does not govern free trial Credits provided to the User upon registration in the Service — their provision is governed by the "Terms of Use of the Service" document.
3. METHODS OF ACQUIRING CREDITS
3.1. Credits may be acquired by the User in one of the following ways:
— purchasing a Plan — a recurring (monthly) crediting of a fixed number of Plan Credits for the next Plan Period;
— purchasing a Package — a one-time acquisition of a fixed number of Package Credits with no expiry date;
— activating a Promo Code — receiving Promo Credits on terms determined by the Company when the relevant Promo Code is issued.
3.2. Current Plans, Packages, their cost, and the number of Credits granted are published by the Company in the Service interface and/or on the Company's website.
3.3. The User may simultaneously have an active Plan, accumulated Package Credits, and Promo Credits. These types of Credits are recorded by the Service separately.
4. PLAN PERIOD AND GRACE PERIOD
4.1. The Plan Period is 30 (thirty) calendar days and is calculated from the date of purchase of the Plan. Upon renewal of the Plan, the new Plan Period is calculated from the day following the end date of the previous Plan Period, provided that the renewal has been paid for in a timely manner.
4.2. Upon expiry of the Plan Period, provided that the renewal has been paid for in a timely manner, the User is credited with new Plan Credits in the amount provided for by the Plan, and any unused Plan Credits from the previous Plan Period are cancelled.
4.3. If payment for the renewal of the Plan has not been received upon expiry of the Plan Period, the User is granted a Grace Period of 15 (fifteen) calendar days, during which:
— the User retains access to the Service;
— the User has the right to use any remaining unused Plan Credits from the previous Plan Period, as well as Package and Promo Credits;
— no new Plan Credits are granted until the renewal is paid for.
4.4. If payment for the renewal of the Plan is received during the Grace Period, the Plan is deemed renewed, and the Plan Period is recalculated from the date the payment is received.
4.5. If payment for the renewal of the Plan has not been received by the end of the Grace Period, the Plan is terminated, and any unused Plan Credits are cancelled. The User's Package and Promo Credits are retained and continue to be recorded on the User's balance.
5. PROCEDURE FOR DEBITING CREDITS
5.1. When the User uses a Service Tool, Credits are debited from the User's balance in the following order:
— Plan Credits are debited first;
— once Plan Credits are exhausted, Package Credits are debited;
— once Package Credits are exhausted, Promo Credits are debited.
5.2. If the total number of Credits of all types available to the User is insufficient to use the selected Tool, the operation is not performed until the User replenishes the Credit balance.
5.3. Credits are debited in whole numbers. The Credit cost of using each Tool is fixed and displayed to the User before the operation is confirmed.
6. COST OF CREDITS AND PAYMENT PROCEDURE
6.1. The cost of Plans, Packages, and the procedure for crediting Credits under them are specified in the Service interface and/or on the Company's website at the time of purchase.
6.2. Payment is made by the User through the online payment system integrated into the Service. The Company has the right to change the online payment system used, notifying Users through publication of relevant information in the Service at least 14 (fourteen) calendar days in advance.
6.3. Credits are credited to the User's balance after the online payment system confirms receipt of payment.
6.4. The Company has the right to change the cost of Plans and Packages, without increasing it retroactively for already-paid periods and already-purchased Packages.
7. REFUND POLICY
7.1. The User has the right to contact the Company with a request for a refund in respect of the unused portion of a paid Plan or Package.
7.2. A refund is made in proportion to the unused number of Credits acquired under a Plan or Package, according to the following principle: the refund amount is calculated in proportion to the share of unused Credits out of the total number of Credits granted under the relevant Plan or Package, less the cost of Credits actually used.
7.3. A refund under a Plan is made based on the unused Plan Credits of the current paid Plan Period. Plan Credits previously cancelled from prior periods are not subject to refund.
7.4. Promo Credits granted via a Promo Code are not subject to refund or monetary compensation, since they are not the subject of a purchase for consideration.
7.5. A refund request is sent by the User to support@desow.ai, indicating the account and the Plan or Package in respect of which the refund is requested. The Company reviews the request and issues the refund (or sends a reasoned refusal) within 10 (ten) business days of receiving the request.
7.6. A refund is made using the same method by which payment was made, unless otherwise agreed additionally by the Parties.
8. LIABILITY OF THE PARTIES
8.1. For failure to perform or improper performance of obligations under the Agreement, the Parties shall be liable in accordance with the applicable legislation of the Russian Federation.
8.2. The Company shall not be liable for the User's inability to use purchased Credits due to circumstances attributable to the User, including the User's violation of the "Terms of Use of the Service" document.
8.3. The Company shall not be liable for indirect losses and lost profits of the User associated with the acquisition or use of Credits.
9. FORCE MAJEURE
9.1. The Parties shall be released from liability for failure to perform obligations due to force majeure circumstances that arose after the conclusion of the Agreement and which the Parties could not foresee or prevent.
9.2. A Party invoking force majeure must notify the other Party within 3 (three) business days of the occurrence of such circumstances.
10. TERM, AMENDMENT AND TERMINATION OF THE AGREEMENT
10.1. The Agreement is effective in respect of each individual purchase of Credits from the moment of its acceptance until the Parties have fully performed their obligations in respect of such purchase, and, with regard to its general terms, for an indefinite period.
10.2. The Company has the right to amend the terms of this Offer by publishing a new version in the Service and/or on the website, notifying the User at least 10 (ten) calendar days before the amendments take effect, unless otherwise expressly provided by the legislation of the Russian Federation.
10.3. The User has the right to stop further acquisition of Credits at any time by declining to renew a Plan. Termination of the Agreement does not affect the User's rights provided for in Section 7 of this Agreement.
11. FINAL PROVISIONS
11.1. This document is a public offer. Acceptance of the Offer occurs when the User selects a Plan or Package, confirms agreement with the terms of this Agreement (by ticking the "I agree" box), and makes payment in the Service. From the moment of acceptance, the Agreement in respect of the relevant purchase is deemed concluded in writing in accordance with Articles 434 and 438 of the Civil Code of the Russian Federation.
11.2. The fact of acceptance is recorded in the Company's information system, together with the date, time, and data on the purchase made. Such information has evidentiary value in the event of disputes.
11.3. All disputes shall be resolved through negotiation, and, failing agreement, in court in accordance with the legislation of the Russian Federation.
11.4. On matters not governed by this Offer, the Parties shall be guided by the "Terms of Use of the Service" document, the "Privacy Policy", and the applicable legislation of the Russian Federation.
COMPANY DETAILS
Desow LLC
Address: Russian Federation, Kaluga Region, Kaluga, Kirova St. 20, office 404
PSRN 1254000006556 / TIN 4000027225
Email: support@desow.ai
Website: desow.ai
This document is an official proposal (offer) by the Company to enter into an Agreement on the terms set out below with any person who has accepted it in the manner provided for by this Agreement (Articles 435, 437 of the Civil Code of the Russian Federation).
This Offer is effective and governs the purchase of paid Credits at the current stage of operation of the Desow service, including its beta-testing period, the terms of which are set out in a separate document, the "Terms of Use of the Service". The terms of this Offer apply until they are cancelled or amended by the Company; no specific end date for such terms is established.
1. TERMS AND DEFINITIONS
Service — the Desow web application, a platform for managing and visualizing interior design projects with integrated AI-based image generation tools.
Credit — an internal unit of account of the Service, expressed as a whole positive number, representing a purchased amount of server time and computing resources required to use the Service's image generation tools. A Credit is not a monetary fund, an electronic means of payment, or any other independent object of civil rights outside the Service.
Tool — a separate function or AI image-generation service within the Service (for example, furniture removal, interior redesign, photorealistic rendering, and others). The Credit cost of use is set individually for each Tool and displayed in the Service interface.
Plan — a method of acquiring Credits on a recurring (monthly) basis. Upon purchase or renewal of a Plan, the User is credited with an established number of Plan Credits for a new Plan Period.
Plan Period — the period of validity of a Plan, lasting 30 (thirty) calendar days, calculated from the date of purchase or from the date of the next renewal of the Plan.
Plan Credits — Credits granted to the User under a Plan. Plan Credits not used during the Plan Period are cancelled (reset to zero) upon expiry of the Plan Period or upon expiry of the Grace Period in the cases provided for by this Agreement, and are not carried over to the next Plan Period.
Grace Period — an additional period of 15 (fifteen) calendar days provided after the end of the Plan Period if the renewal of the Plan has not been paid for. During the Grace Period, the User retains access to the Service and the right to use any remaining Plan Credits. If payment for renewal has not been received by the end of the Grace Period, the Plan is deemed terminated, and any unused Plan Credits are cancelled.
Package — a method of a one-time purchase of a fixed number of Credits for a single payment.
Package Credits — Credits purchased as part of a Package. Package Credits have no expiry date and are not cancelled upon expiry of the Plan Period.
Promo Code — a unique code or coupon provided by the Company to the User on terms determined by the Company (including free of charge), granting the right to have Promo Credits credited.
Promo Credits — Credits credited to the User via a Promo Code. Promo Credits have no expiry date and are not cancelled upon expiry of the Plan Period. Promo Credits have no monetary value and are not subject to refund or monetary compensation, since they are not the subject of a purchase for consideration.
Personal Account — a section of the Service available to the User after authorization, displaying the Credit balance by type, transaction history, and allowing the purchase of Plans, Packages, and activation of Promo Codes.
User — an individual, sole proprietor, or legal entity who has registered an account in the Service and accepted this Offer.
2. SUBJECT OF THE AGREEMENT
2.1. Under this Agreement, the Company grants the User, for a fee, the right to purchase Credits by one of the three methods specified in Section 3 of this Agreement, and the User undertakes to pay for the Credits purchased in accordance with the terms of the Agreement.
2.2. Credits are used by the User to pay for the use of the Service's Tools. The Credit cost of using each Tool is set by the Company and displayed in the Service interface; the Company has the right to change the Credit cost of Tools by notifying Users through publication of up-to-date information in the Service.
2.3. This Agreement does not govern free trial Credits provided to the User upon registration in the Service — their provision is governed by the "Terms of Use of the Service" document.
3. METHODS OF ACQUIRING CREDITS
3.1. Credits may be acquired by the User in one of the following ways:
— purchasing a Plan — a recurring (monthly) crediting of a fixed number of Plan Credits for the next Plan Period;
— purchasing a Package — a one-time acquisition of a fixed number of Package Credits with no expiry date;
— activating a Promo Code — receiving Promo Credits on terms determined by the Company when the relevant Promo Code is issued.
3.2. Current Plans, Packages, their cost, and the number of Credits granted are published by the Company in the Service interface and/or on the Company's website.
3.3. The User may simultaneously have an active Plan, accumulated Package Credits, and Promo Credits. These types of Credits are recorded by the Service separately.
4. PLAN PERIOD AND GRACE PERIOD
4.1. The Plan Period is 30 (thirty) calendar days and is calculated from the date of purchase of the Plan. Upon renewal of the Plan, the new Plan Period is calculated from the day following the end date of the previous Plan Period, provided that the renewal has been paid for in a timely manner.
4.2. Upon expiry of the Plan Period, provided that the renewal has been paid for in a timely manner, the User is credited with new Plan Credits in the amount provided for by the Plan, and any unused Plan Credits from the previous Plan Period are cancelled.
4.3. If payment for the renewal of the Plan has not been received upon expiry of the Plan Period, the User is granted a Grace Period of 15 (fifteen) calendar days, during which:
— the User retains access to the Service;
— the User has the right to use any remaining unused Plan Credits from the previous Plan Period, as well as Package and Promo Credits;
— no new Plan Credits are granted until the renewal is paid for.
4.4. If payment for the renewal of the Plan is received during the Grace Period, the Plan is deemed renewed, and the Plan Period is recalculated from the date the payment is received.
4.5. If payment for the renewal of the Plan has not been received by the end of the Grace Period, the Plan is terminated, and any unused Plan Credits are cancelled. The User's Package and Promo Credits are retained and continue to be recorded on the User's balance.
5. PROCEDURE FOR DEBITING CREDITS
5.1. When the User uses a Service Tool, Credits are debited from the User's balance in the following order:
— Plan Credits are debited first;
— once Plan Credits are exhausted, Package Credits are debited;
— once Package Credits are exhausted, Promo Credits are debited.
5.2. If the total number of Credits of all types available to the User is insufficient to use the selected Tool, the operation is not performed until the User replenishes the Credit balance.
5.3. Credits are debited in whole numbers. The Credit cost of using each Tool is fixed and displayed to the User before the operation is confirmed.
6. COST OF CREDITS AND PAYMENT PROCEDURE
6.1. The cost of Plans, Packages, and the procedure for crediting Credits under them are specified in the Service interface and/or on the Company's website at the time of purchase.
6.2. Payment is made by the User through the online payment system integrated into the Service. The Company has the right to change the online payment system used, notifying Users through publication of relevant information in the Service at least 14 (fourteen) calendar days in advance.
6.3. Credits are credited to the User's balance after the online payment system confirms receipt of payment.
6.4. The Company has the right to change the cost of Plans and Packages, without increasing it retroactively for already-paid periods and already-purchased Packages.
7. REFUND POLICY
7.1. The User has the right to contact the Company with a request for a refund in respect of the unused portion of a paid Plan or Package.
7.2. A refund is made in proportion to the unused number of Credits acquired under a Plan or Package, according to the following principle: the refund amount is calculated in proportion to the share of unused Credits out of the total number of Credits granted under the relevant Plan or Package, less the cost of Credits actually used.
7.3. A refund under a Plan is made based on the unused Plan Credits of the current paid Plan Period. Plan Credits previously cancelled from prior periods are not subject to refund.
7.4. Promo Credits granted via a Promo Code are not subject to refund or monetary compensation, since they are not the subject of a purchase for consideration.
7.5. A refund request is sent by the User to support@desow.ai, indicating the account and the Plan or Package in respect of which the refund is requested. The Company reviews the request and issues the refund (or sends a reasoned refusal) within 10 (ten) business days of receiving the request.
7.6. A refund is made using the same method by which payment was made, unless otherwise agreed additionally by the Parties.
8. LIABILITY OF THE PARTIES
8.1. For failure to perform or improper performance of obligations under the Agreement, the Parties shall be liable in accordance with the applicable legislation of the Russian Federation.
8.2. The Company shall not be liable for the User's inability to use purchased Credits due to circumstances attributable to the User, including the User's violation of the "Terms of Use of the Service" document.
8.3. The Company shall not be liable for indirect losses and lost profits of the User associated with the acquisition or use of Credits.
9. FORCE MAJEURE
9.1. The Parties shall be released from liability for failure to perform obligations due to force majeure circumstances that arose after the conclusion of the Agreement and which the Parties could not foresee or prevent.
9.2. A Party invoking force majeure must notify the other Party within 3 (three) business days of the occurrence of such circumstances.
10. TERM, AMENDMENT AND TERMINATION OF THE AGREEMENT
10.1. The Agreement is effective in respect of each individual purchase of Credits from the moment of its acceptance until the Parties have fully performed their obligations in respect of such purchase, and, with regard to its general terms, for an indefinite period.
10.2. The Company has the right to amend the terms of this Offer by publishing a new version in the Service and/or on the website, notifying the User at least 10 (ten) calendar days before the amendments take effect, unless otherwise expressly provided by the legislation of the Russian Federation.
10.3. The User has the right to stop further acquisition of Credits at any time by declining to renew a Plan. Termination of the Agreement does not affect the User's rights provided for in Section 7 of this Agreement.
11. FINAL PROVISIONS
11.1. This document is a public offer. Acceptance of the Offer occurs when the User selects a Plan or Package, confirms agreement with the terms of this Agreement (by ticking the "I agree" box), and makes payment in the Service. From the moment of acceptance, the Agreement in respect of the relevant purchase is deemed concluded in writing in accordance with Articles 434 and 438 of the Civil Code of the Russian Federation.
11.2. The fact of acceptance is recorded in the Company's information system, together with the date, time, and data on the purchase made. Such information has evidentiary value in the event of disputes.
11.3. All disputes shall be resolved through negotiation, and, failing agreement, in court in accordance with the legislation of the Russian Federation.
11.4. On matters not governed by this Offer, the Parties shall be guided by the "Terms of Use of the Service" document, the "Privacy Policy", and the applicable legislation of the Russian Federation.
COMPANY DETAILS
Desow LLC
Address: Russian Federation, Kaluga Region, Kaluga, Kirova St. 20, office 404
PSRN 1254000006556 / TIN 4000027225
Email: support@desow.ai
Website: desow.ai